Situation, Behaviour, Impact. - Deepstash

Situation, Behaviour, Impact.

This simple technique reminds you to describe three things when giving feedback:

1) the situation you saw,

2) the behaviour (i.e., what the person did, either good or bad), and

3) the impact you observed.

Situation, behaviour, and impact apply to praise as well as to criticism.

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rosaliep

Stashing about leadership and communication. Avid reader.

The idea is part of this collection:

Giving Effective Feedback

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