2. Focus On The Situation, Not The Person

  • Comment on the issue, not the person. Example, “The clothes are dirty” and not “You are dirty.”
  • Don’t make personal attacks. Comments like “I’m so tired of…” or “You’re so... ” come across as accusatory.
  • Use passive voice instead of active to shift the attention from the person to the subject matter. Example: "You were bad." vs "What you did was bad."
  • Share how it affects you instead of how bad it was to shifts the focus from the person and to yourself, which lets the person take a step back to evaluate the situation while giving insight to where you are coming from.

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