Multi-language support

Multilingual support - speaking in your customer's language - can benefit a company.

Research shows that 75 per cent of customers want to buy from brands that offer product information in their own language. While a company cannot offer all information in every language, extending the communication of the essential aspects in the native language can increase customer satisfaction.

Speaking in a customer's language offers various benefits:

• It increases sales. Almost 74% of customers will buy again if a company offers after-sales service in their native language.
• Access to a wider market. Nearly 70% of customers worldwide ...