Stereotypes create a “believing is seeing” situation where people distort reality to fit their biased view of a given group.
To resolve such bias, create transparency around who contributes what and how, so that actual performance is quantified fairly and visible.
Popular tech collaboration platforms like Slack, Dropbox, and Zoom unobtrusively capture real-time performance information that can be mined with AI to reveal unprecedented windows into the drivers of organizational performance: who leads thinking around a specific project, resolves key problems, and so on.
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