Ideas from books, articles & podcasts.
It takes many functions to bring a product or service to market. You will need to influence the other functions daily to ensure that they work harmoniously. From the start, form alliances with colleagues across the organisation. Offer your guidance and reassurance for working with design teams.
Create a shared language to help in new ways of working together and reduce the risk and cost of the project.
Fostering frequent iteration across functions will enable timely user-led products and services. Focusing on strategic relationships will help ease potential obstacles.
MORE IDEAS FROM THE SAME ARTICLE
The task of the chief design officer (CDO) is often less defined than other established C-suit positions.
Your responsibility is to explain and translate the commercial design and value for the customer that is relatable.
A chief design officer used to focus only on physical hardware design. However, the customer's expectations show the need to understand the entire customer journey.
The success of designers relies on cross-functional collaboration and understanding. Prevent an us-versus-them dynamic that traditionally occurs between designers and the organisation.
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