Employees know how they're doing when a manager clearly communicates this to them.

When a manager sees you doing something right, he tells you exactly what you did right and shares how good he feels about what you did. The key is to act immediately and not wait for appraisals. 

This technique will help the employee to understand what specific behaviour is required. It will accelerate the learning process and improvements.

The One Minute Manager makes it clear

• what the employee's responsibilities are,
• what they're accountable for.

Once understood, each goal is recorded on a single page. The goal and its performance standard should con...