Communication
The ability to distill data and make process recommendations will test the communication skills of even the most eloquent leaders.
- Support is a part of the communication loop. Aligning with the Support team guides the resolution of major cases that keep customers satisfied. You also can report bugs to the Engineering team that may prove a more significant impediment in the future.
- Feedback is a form of communication. Any customer data that can be delivered to the Product team aids in improving the product, which in turn creates a better customer experience and engagement.
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