Navigating through the Covid-19 pandemic in March 2020 caused organisations to work remotely and find ways to cut spending. However, companies significantly increased their spending on digital technologies for employees.

Over 50% of midsized companies increased their spending in this area, and 69% plan to increase their digital tools in 2022. Yet, many of these investments will not generate substantial business impact because they lack a sustained and successful focus on improving digital dexterity.

• Show employees the value of digital dexterity. Employees are more inspired to develop a skill when they see how it will serve them.
• Foster digital dexterity by connecting employees to people or projects that can help them build new skills in practice...