Navigating through the Covid-19 pandemic in March 2020 caused organisations to work remotely and find ways to cut spending. However, companies significantly increased their spending on digital technologies for employees.
Over 50% of midsized companies increased their spending in this area, and 69% plan to increase their digital tools in 2022. Yet, many of these investments will not generate substantial business impact because they lack a sustained and successful focus on improving digital dexterity.
Digital dexterity is the mindset and behaviours that accelerate digital business transformation.
The pandemic showed the importance of digital dexterity for company success. Face-to-face interactions, paper-based processes and analogue tasks vanished and were replaced with digital constructs.
A 2018 survey found an open mindset and agile ways of working are vital for optimised digital dexterity. However, only 16% of leaders and 9% of employees have high digital dexterity.
The goal is complete transparency with employees about the right tools to use and the expected digital skills.
❤️ Brainstash Inc.