Building digital dexterity in the workforce
- Show employees the value of digital dexterity. Employees are more inspired to develop a skill when they see how it will serve them.
- Foster digital dexterity by connecting employees to people or projects that can help them build new skills in practice.
- Organisations can identify employees to act as "digital translators" to help guide leaders and employees.
- Encourage employees to coach others in key digital skills on the job.
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Laying the groundwork for digital dexterity
- Leaders need to communicate the organisations need for digital dexterity.
- They should ensure that workflows, incentives, budgets, and policies promote digital dexterity.
- Organisations should build digital capabilities such as collabor...
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