“I’m not going to say this again.”

• Truly listen to people. Pay attention to their body language, tone of voice, emotions behind what they are saying to you, and to the context.
• Don't interrupt people. Don't dismiss their concerns offhand. Don't rush to give advice.
• Practice...

• By listening closely to what people have to say, you shift your attention from your thoughts to the person speaking.
• This practice works for social anxiety as well and you can use it to overcome the fear of talking to people. Instead of being entangled in thoughts like "what do I hav...

First off, you can't get angry too because then there are two angry people.

Tell yourself they are having a bad day. Don't try to shut them up or talk over them. It doesn't work. Instead, listen actively. Don't judge or analyze what the person is saying at first. Just try to un...