Maintaining good eye contact shows you're engaged and actively listening to what someone is telling you. However, if you stare too intensely, it can have the opposite effect by making the other person feel too targeted. Assess their body language in response to determine if they feel comfortable.
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Proper eye contact can express that you're invested, listening and accepting of the other, while looking down or constantly shifting your gaze shows lack of interest and focus. Too much or too little eye contact can be off-putting, experiment to find the right amount.
Eye contact is something you can practice and get good at.
But how do you listen? Effective listening is about more than just passively receiving information. Instead, you need to show the other person that you’re listening.
The following body language shows that you’re listening:
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