Welcome to the company, figure it out

• Before the pandemic, many companies got away with a simple "this is where the kitchen is, now sit here beside this more senior person and learn" approach to onboarding a new employee. 
• When there are no specific resources for onboarding, employees have nowhere to look when they forget something: they need to ask a more tenured person, which can take away from that person's productivity. 
• By having to move that experience online, businesses were forced to formalize the knowledge of their senior employees into something the new hire could use on their own, creating a standardized approach to training. We may miss the bonding potential of sitting beside someone, but the trade-off here is valuable to companies: new employees level up more quickly and consistently.

Businesses had to change their processes when the pandemic hit. Lots of scanning and signing that happened in the office infrastructure now had to be moved to a hundred different spaces: workers' home offices, sitting rooms, kitchens. Companies had to figure out new ways of doing old procedur...