Learn more about communication with this collection
How to set clear objectives
How to follow up after a meeting
How to manage time effectively
Listen Intently
When you’re talking to someone, everything else should be put on hold. Put your phone away and avoid looking at your computer screen if the person visits your office.
And if you’re expecting a call, say so before you start the conversation.
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Use Humor
Don't overdo it. Insert the small funny stories that happen in your life in conversations.
You can keep a journal of your funny stories so you can use them later in a conversation or presentation.
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Make Eye Contact
This is a good way to assert control.
Avoid looking down. It may indicate either aggressiveness or shyness, depending on how long you stare down. In both cases, it is not inviting.
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Show Vulnerability
Because it makes you look more human and can help people identify with you.
You can start by sharing your struggles and failures, but don't fall for the trap of sitting around complaining about your job.
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Use Your Hands
- If you usually use your hands when you talk, be careful to match your gestures with what you're saying. Your hands should add meaning to your words.
- If you’re not a person who talks with your hands, that’s okay, too. Drop them to the side.
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Digital Detox
For digital detoxing, experiment with different solutions.
- Put your smartphone away. Put your smartphone out of reach after the workday is done.
- Don't use your phone as a time-filler. It can be a tough habit to break but it will help you to live in the moment.
1. Don't hide behind your phone.
If you want to connect with people, however, you need to put away your phone. It will seem awkward at first, maybe even painful. But if you want to have a conversation, you need to first signal that you’re open to talking.
Putting away your phone sends a signal that you want to talk, and it...
Awkward conversations
At a party or conference where small talk with someone nearby becomes awkward:
- excuse yourself to get a drink/coffee.
- say “It’s nice talking to you, but I have to talk to someone before they leave.”
- if your conversation is on the phone, end it by saying, “...
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