3 Ways to Break the Tension in Your Office
Sometimes things get heated in the office, and people lose their temper. It happens when people are working hard and trying to do their best.
If you trust your team and know your colleagues well enough to recognize something as just out of character, it might be best to just let it blow over before addressing it any further.
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In a business, conflict and tension, if well managed, can be positive and allow employees to grow.
A business that has no conflict and tension is often stagnant; people are not c...
... “my side”, “your side” and the truth.
It is often helpful to take each party aside separately to find out their concerns, but over and above this try to find a neutral party who may have witnessed or seen the conflict from a different angle.
Once you have addressed the parties separately, tension will not be resolved until the parties are able to talk face to face.
This must always be done with a mediator who can remain objective. The mediator would have heard both sides and can better portray the feelings of each party to the other.
Whether you are a manager, teacher, or physician, you are a leader in your organization or community. In times of distress, it can be difficult to know how to help others best and motivate them to ...
In the face of uncertainty, it is natural to hold on to the status quo and stick to as-normal-as-possible routines and tasks. This can work when the context is predictable, and the goal is clearly defined.
However, during periods of volatility and stress, a taskmaster mode could be a mistake. The individual can feel pressured or obligated, which will make them negative. It is more important to prioritize your team's needs and create an environment of trust and support. It will unleash positive emotions, and the person is likely to feel more confident, hopeful, and willing to consider new ideas.
We can follow six steps to help others, using the acronym “REACH”: