Talk to your customer about how they want to proceed with the issue or inquiry. Sometimes, what you or your team offer to the customer could be far off from what they're looking for and just frustrate them.
Therefore, should there be a consensus on both ends with a compromise that everyone is good with, will show how much you value the customer and your team's opinion.
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The idea is part of this collection:
Learn more about communication with this collection
Conducting effective interviews
Identifying the right candidates for the job
Creating a positive candidate experience
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Your respect will impact your partner more when you communicate it well. Let them know what you admire about them. Show them how happy you are when they accomplish something that impresses you.
You can communicate through words or looks of approval.
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