ACTIVE LISTENING SKILLS - Deepstash
ACTIVE LISTENING SKILLS

ACTIVE LISTENING SKILLS

The active listening skillset involves these 6 active listening skills-

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The essential skill of listening

Listening is essential if you want to have a meaningful exchange with another person.

When you listen in a way that the other person feels heard, they are more likely to relax, open up and share information with you.

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  1. Ignore internal and external distractions (thoughts and sounds).
  2. Listen to the content of their speech and their specific wording
  3. Listen to the context of their speech. Keep in mind the circumstances and themes and how they relate what’s being said.
  4. Listen to the tone of their voice. It conveys the speaker’s feelings.
  5. Listen for the emotions the speaker is likely experiencing so they will feel understood.
  6. Pay attention to their body language and make appropriate eye contact.
  7. Provide small verbal encouragements and don't fight silences.
  8. Ask open-ended questions to encourage elaboration and further your understanding of the big picture.
  9. If you need them to slow down or want specific info, ask close-ended questions.
  10. Offer affirmations that the person has made valuable and important choices.

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THE ART OF LISTENING

Listening is perhaps the most important and the most difficult part of having a healthy conversation. The main reason why most people struggle with being good listeners is because of their ego and impatience.

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