ACTIVE LISTENING SKILLS
The active listening skillset involves these 6 active listening skills-
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Organisational Development | Capability Building | Emotional Intelligence Practitioner | Group Coaching | Cognitive Behavioral Therapy I NLP Master Practitioner
The idea is part of this collection:
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3 Keys to Developing Active Listening
Develop active listening by practicing these three skills:
- Keeping an open mind
- Ignoring distractions and being fully present
- Participating and showing interest
Active listening
Active listening has three components:
Paraphrase: Repeat what they have said in your own words. "If I understand correctly... "
Inquire: "You mentioned you found our proposed price unacceptable. Help me understand how you came to this conclusion?"
Practice active listening
Active listening is an essential part of communication. It does not mean agreeing with everything you're told.
Active listening includes respecting others' perspectives and avoiding judgmental language.
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