Learn more about communication with this collection
How to use storytelling to influence and persuade
How to create a compelling narrative
How to structure your story for maximum impact
Practice active listening
Active listening is an essential part of communication. It does not mean agreeing with everything you're told.
Active listening includes respecting others' perspectives and avoiding judgmental language.
144
641 reads
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Pay attention to your tone
How we communicate comes down to tone. The way we say something matters. It sends messages about how we're feeling.
This is true for verbal and written communication. In writing, the tone is conveyed through language choice and formatting. Capitalised ...
144
499 reads
Avoid assumptions
Assuming your listeners are aware of the same knowledge as you can lead to a communication breakdown.
A good strategy to avoiding assumption-based confusion is to ensure your message is straightforward and quantifiable. More information is better than less...
158
744 reads
Clarify your pursuits
More communication is different from good communication. Before you hit "send" on a companywide email, consider what you are trying to achieve.
Knowing your goal can be helpful in choosing a suitable medium for communication. Before calling a meeting, ask ...
138
571 reads
Failure of communication
The goal of effective communication in the workplace is to reach a mutual understanding. We want everyone on the same page so that we can move in the same direction.
When working from home, we can easily confuse being constantly connected to our colleagues with eff...
153
1.21K reads
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More like this
What is listening?
Listening does not mean hearing just to respond. It is hearing to understand.
Listening is not to judge/analyse what the other person is saying, it means to fully concentrate on what is being said. It is about using empathy & compassion & understanding the complete message, including the un...
Practice listening
Listening is the most important part of having a quality conversation—and it’s also the area most people struggle with.
So if you want to improve the quality of your conversations at work, look for opportunities to develop and practice your listening skills.
Active Listening: All You Need To Know
Active listening may be your most important skill set. Here is how to practice it:
- More listening less talking.
- Do not answer a question with a question.
- Do not finish the other person’s sentence.
- Avoid narcissism and focus on the other person.
- Foc...
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