Saying 'no': How to use the Hourglass method (cont'd)
- The last step before responding is to consider the future. Project whether your yes or no benefits or harms you or your team days from now. How will your response protect your time and focus? Howwill it impact results? Will it challenge or support your relationships and influence?
- At the base of the Hourglass, it’s time to make your decision and note your considered response. Make a choice, write it down, then deliver it with the confidence bred by the intentionality you’ve shown. (This entire process can shorten to an automatic moment or two once it has become familiar.)
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