Request Feedback - Deepstash

Request Feedback

Give customers a chance to be heard by requesting feedback after key interactions. When prompted through e-mail, customers are more likely to leave a review after a positive experience.

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MORE IDEAS FROM Six Ways to Maintain Customer Trust

Be Transparent

Never oversell what you can offer or do to your customers. It's important to be candid about your abilities and limitations.

Around 81% of consumers stated that they trust the brand to do what is right.

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Take Accountability

Mistakes with a product or service should be apologized for along with ways to improve. Consumers are often influenced by what top leaders at a company communicate.

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Publicize wins from your entry to mid-level employees, both internally and externally. When you treat employees well it usually influences public opinion more than any other action.

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Share Core Values

As a business, you should overtly display and discuss values and promote partners. Many consumers purchase from companies and businesses that share their own values.

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Publish genuine and heart-felt reviews on your website and social media. Censoring the bad reviews will only make matters worse.

79% of consumers rely their decision on user-generated content before making any purchasing decisions.

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RELATED IDEA

GUY KAWASAKI

If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value.

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Satisfied customers perceive value in your offerings and that means they’d be willing to pay more and that can be done by providing value to them. This article will help you to understand and apply the methods that will bring success.

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ADAM SAVAGE

“A jack of all trades is a master of none, but oftentimes better than a master of one.”

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Loyalty programs

There are 8 million online stores in the world. This means that there are more choices to choose from.

If you sift through the stores according to your unique criteria, including price, location and service, you may still end up with several stores you can choose from. If one of these stores have a loyalty program, they may sway you to order from them to gain additional benefits.

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