Six Ways to Maintain Customer Trust - Deepstash

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Be Transparent

Be Transparent

Never oversell what you can offer or do to your customers. It's important to be candid about your abilities and limitations.

Around 81% of consumers stated that they trust the brand to do what is right.


29 reads

Display Reviews

Publish genuine and heart-felt reviews on your website and social media. Censoring the bad reviews will only make matters worse.

79% of consumers rely their decision on user-generated content before making any purchasing decisions.


25 reads

Share Core Values

Share Core Values

As a business, you should overtly display and discuss values and promote partners. Many consumers purchase from companies and businesses that share their own values.


30 reads

Treat Employees Well

Publicize wins from your entry to mid-level employees, both internally and externally. When you treat employees well it usually influences public opinion more than any other action.


20 reads

Take Accountability

Take Accountability

Mistakes with a product or service should be apologized for along with ways to improve. Consumers are often influenced by what top leaders at a company communicate.


36 reads

Request Feedback

Give customers a chance to be heard by requesting feedback after key interactions. When prompted through e-mail, customers are more likely to leave a review after a positive experience.


33 reads



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