Be clear on your objective

On the first day, every employee wants to know how they fit in. If you don't establish behavioural expectations from the start, you allow new hires to develop less desirable behavioural patterns.

Instead, pair new staff up with your best employees to help them understand y...

If you’re holding a grudge against someone, expecting them to be late to meetings or to miss deadlines, you’ll likely find the evidence you’re looking for. That’s your confirmation bias at play.

When someone annoys you, rather than focusing on what they’re doing wrong, thi...

"If someone is slipping up, kindly correct them and point out what they missed. But if you can't, blame yourself-or no one." - Marcus

• To be able to see that if a friend is unreliable, maybe it's because they don't know what's wrong or because we haven't tried to help them fix ...