Ideas from books, articles & podcasts.
People have delicate egos, and even a slight word of condemnation can wound someone’s pride. Of course correction will be necessary at times, but it should always have a purpose and be handled with care.
If someone makes an error, don’t call that person out in front of a group. Be discreet, be delicate. Consider offering up a compliment sandwich — a deliciously effective strategy that involves dishing out praise before and after a criticism.
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One great example of situations in which it’s important to avoid clichés is in interviews. Rather than parroting the “nice to meet you”s at the conclusion of an interview, add some kind of variation to make you memorable, even in a tiny way. Try something like “I’ve really enjoyed talking with yo...
People will like you more if you listen to them. This starts with ignoring your Twitter feed while out to dinner with friends, but goes a lot further than that.
Most psychology books refer to this technique as “active listening.” Active listening revolves around demonstrating your listening skills by repeating segments of what an individual has said to you.
To really show someone you’ve been paying attention, try bringing up a topic that the person mentioned earlier.
As noted again by the famous self-improvement expert Dale Carnegie,individuals crave authentic appreciation. This is very different from emptyflattery, which most people are adept at detecting. No one likes a brown-nose, and most people don’t particularly love being pandered to. What peo...
Asking other people questions — about their lives, their interests, their passions — is a surefire way to get brownie points in their friendship books. People are egocentric — they love to talk about themselves.
It has been shown that very subtle physical touch makes individuals feel more connected to you. A great example is gently touching someone’s forearm (with your left hand) while shaking hands (with your right hand) — it’s a great way to f...
We’re all huge narcissists and we all love the sound of our own name. Learn names and make use of them. Always use an individual’s name in a conversation.
As humans, we use social interaction as a tool for feedback, and we make a lot of conscious and subconscious choices based on how others engage with and respond to us.
No one enjoys being bossed around. So what do you do when you need something done? The truth is that you can get the same result from asking a question as you can by giving an order.
People like to see character and authenticity. Try to be confident but respectful. Some cooperation experts suggest stepping toward a person and bending slightly forward when you’re introduced, in a gesture of a bow.
People love a good story, and great stories require sophisticated storytellers.
Asking someone for advice is, somewhat surprisingly, a great strategy for getting people to like you. Asking for advice shows that you value the other individual’s opinion and demonstrates respect.
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