Learn more about personaldevelopment with this collection
How to create a positive work environment
Conflict resolution strategies
Effective communication in the workplace
Top performers make heavy demands lighter
The best players provide a lift, not by taking on other people's work but by being easy to work with.
They bring a sense of equanimity that reduces drama, politics, and stress, and promotes a positive and collaborative work environment for everyone. They offer to help, rather than seek help.
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Look for those obsessed with completion
... rather than workers who measure their contribution by hours worked. Too many average workers operate on an avoidance mindset, taking responsible action, but when things get tough, they stall out or escalate issues up the management chain rather than taking ownership.
Th...
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Top performers get things started
They don't wait to be asked; they get things started and involve others, even when they're not officially in charge. They lead or follow on-demand rather than by command.
They don't assume that other people are in charge who will tell them when they are needed and what to ...
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Top performers look beyond their assigned role
They look broadly to do the job that needs to be done. They build a reputation of being a flexible utility player, with the agility to adapt to changing needs.
One of the best ways to encourage this is to be a good communicator, both by letting people know what is h...
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Top performers see change as an opportunity to learn
Many employees interpret change as annoying, unfair, or threatening to their stability. Top performers interpret new targets and new rules as a need to recalibrate and refocus their efforts, as well as the business.
The result is a culture of innovation, keeping the organi...
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Make personal aspiration a routine part of manager conversations
Create simple approaches that teach managers how to shape meaningful conversations, asking how their people are progressing with their professional or personal aspirations.
Taking interest in an employee’s whole life strengthens their sense of belonging and belief t...
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