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Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
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“Competitiveness is far more about doing what customers value than doing what you think you’re good at."__
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Customers "hire" products to do specific "jobs".
Customers - people and companies - have "jobs" that arise regularly and need to get done. When customers become aware of a job that they need to get done in their lives, they look around for a product or service that the...
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Instead of asking what their company does best today, managers should ask, "What do we need to master today, and what will we need to master in the future, in order to excel on the trajectory of improvement that customers will define as important?"
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Investors don’t seem to care so much about a company’s assets or how much money it makes in the present, they're most interested in seeing growth. But after the core business matures, growth usually plateaus. This is the time to work on new growth opportunities, ...
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Three classes or sets of factors that define what an organization can and can not accomplish:
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DELIBEDeliberate RATE planning (traditional / for existing-sustaining):
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Marketers put a lot of emphasis on market segments, dicing up the populace and finding the percentage that will need or want the product. But if you get the process wrong, you can end up without any actual customers.
To accurately segment the market, don’t focus so much on the attr...
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You’re doing everyone a favor by being honest about what you’re good at and what lights you up.
We need more people who can speak frankly about the value they bring to the clients and organizations with which they work.
Being You!!!!
When we’re young, we tend to value the opinions of our friends more than we value our own. We tend to think that many of those around us have things figured out. We feel that they really know what they’re doing while we’re still trying to determine what life i...
There is no inherent value in knowledge of a fact.
Two things are far more important than what you know: What you can learn, and what you know you don’t need to know.
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