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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
When work and family compete for the same hours of the day, it’s not a “me or them” choice but rather a healthy balancing act requiring clear communication, flexibility, and good planning tools.
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If all you do is work, you will lose your family. The hours spent away from them will erode trust and love. The daily choice to work and not spend time with your wife or kids will build walls between you. Until it’s too late.
On the other side, if all you do is spend time with family, your ...
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In order for both to happen effectively, you need to agree with yourself to settle for milder success in both areas.
It’s not always clear or easy, but I have guardrails in place. For example, I never bring my work laptop into bed. The bed is for rest. And marriage. If I work, I sit in a ch...
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It’s not a choice, because a choice implies it’s one or the other. It’s not. It’s tension. Tension is a this-or-that dilemma in which the answer is paradoxically both. It’s not a black and white decision — it’s more complex than that — it’s grey, somewhere in the middle. It’s a balanced see-saw o...
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This requires managers to:
While face-to-face connections are important, make sure that zoom meetings, phone calls and other real-time communication are not the rule, but an exception.
Personal and real-time interaction is good for team building, but we need to provide flexibility to the remote team in both wor...
When you write down a list of “three good things” that happened that day, your brain will be forced to scan the last 24 hours for potential positives; small or large laughs, a feeling of accomplishment, a strengthened connection with family, or a glimmer of hope for the future.
In just five...
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