Learn more about communication with this collection
Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
We tend to learn best when we’re interested in something – and we’re interested in topics when they relate to us directly.
When you’re trying to explain a complicated topic to an individual, you should seek to find out what matters to them, and then base your approach on those angles.
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Find related information people already know, and expand on that.
The more you can pull from information people already have and analogies they already understand, the better they’ll understand the core concepts you’re showing them.
When you understand a concept, you can find it’s all-to-easy to fall into the trap of thinking every detail is important.
Your immediate objective is to get the main points across to help others understand a difficult concept. Describing too many details to others unnec...
Pictures, visuals and images offer your audience an invaluable way of remembering the relationships between different variables. The right visual offers an easy way to see, internalize and later recall even complicated information.
Carefully check that the logic of your case is clearly explained. Observation or even intuition can create an initial structure for explaining a complex problem such as an issue.
See if you can simplify important concepts by using metaphors.
“Think about a cake,” says Scott Johnston, senior vice president of product at Docker, likening the cake part to a server and the icing to a program. “You want to be able to change frosting from chocola...
Information graphics or data visualization (infographics) are graphic visual representations of information, data or knowledge intended to present information quickly and clearly to a live or online audience.
Infographics are making a big impact in communicating about compl...
It comprises the facts without necessarily showing clarity to a situation.
Tools like data or equations or even stories are of limited value if an audience feels they can’t push back, disagree, or ask for clarification.
The higher the status of your audience, the more important it is to actively create pauses or other spaces where misunderstandings can be voi...
Stories that summarize certain logics or relationships between variables are perhaps stickiest of all.
When thinking up stories, don’t be afraid to channel the ridiculous. The dopier the story, the more people may groan—but years later they remember it.
More like this
When you're trying to explain a complicated topic to someone, it's best to show what's in it for them. For technology, you can usually play off of people's desire for security, privacy, or simplicity.
You want to find the hook that catches them and go from there. Keep fishing until y...
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