Don't Assume Fault that Isn't Yours

If you are wrongly blamed for a mistake, make your case and speak up for yourself. 

You may be tempted to cover for others, and while helping someone else out of a tough spot may seem noble, this could eventually evolve into someone using you as a doormat, or escaping responsibility for repeated mistakes.

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The Art of Saying Sorry: How to Make Your Apology as Effective as Possible

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The Art of Saying Sorry: How to Make Your Apology as Effective as Possible

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