The Art of Saying Sorry: How to Make Your Apology as Effective as Possible
Curated from: inc.com
Ideas, facts & insights covering these topics:
4 ideas
·1.16K reads
8
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
Resentments Build
Timeliness is crucial for workplace apologies. Tensions can easily escalate to the point of making work unbearable for one or more parties.
Once you recognize that you owe an apology, do your best to make it as soon as possible, and try to turn the interaction into a constructive conversation.
102
373 reads
Consider Legal Entanglements
In some situations, an apology can equate to an admission of guilt. If there are any concerns about the repercussions of an apology, you may want to consult with your legal department before making it.
However, if you messed up and the results are catastrophic, it's important to own the mistake and accept the consequences. If you try and shift the blame, someone else might pay, and others may lose respect for you.
82
246 reads
Don't Assume Fault that Isn't Yours
If you are wrongly blamed for a mistake, make your case and speak up for yourself.
You may be tempted to cover for others, and while helping someone else out of a tough spot may seem noble, this could eventually evolve into someone using you as a doormat, or escaping responsibility for repeated mistakes.
102
243 reads
Don't Compromise Personal Values
Some business people employ underhanded or downright illegal tactics in their work. If you are pressured to do the same and refuse, there is no need to apologize. Your personal integrity is more important than smoothing over a stressful situation.
107
304 reads
IDEAS CURATED BY
Harley J.'s ideas are part of this journey:
Learn more about personaldevelopment with this collection
Creating a productive schedule
Avoiding procrastination
Prioritizing tasks effectively
Related collections
Similar ideas
4 ideas
The Art and Science of Apologizing
theatlantic.com
3 ideas
3 ideas
Why Is It So Hard to Apologize? - Mindful
mindful.org
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates