Equip Your Teams With The Right Mindset/training
It is not enough for you to desire speedy responses. Your teams must be onboard and understand why it is important.
Educate your teams and all 3rd party that may be involved in handling customers such as your offshore outsourced support teams.
Let them know why it is important, what is expected of them, and measure productivity always.
2
4 reads
CURATED FROM
IDEAS CURATED BY
Built a CRM Tool. Company Founder. Consultant for Customer Service & Customer Experience
I tried to buy from a business and struggled to pay. By the time they realised 2 days later, it was already too late. Time is of the essence and that’s why I am sharing this with businesses, so we can be more time-bound with our customer engagements
“
The idea is part of this collection:
Learn more about marketingandsales with this collection
How to develop a growth mindset
How to think creatively and outside the box
How to embrace change
Related collections
Similar ideas to Equip Your Teams With The Right Mindset/training
8. Get your family and friends on board
Working out together is the ideal case scenario and that's something that can be a huge help in staying committed to the program so check to see if someone else from your immediate circle would like to join you.
Show them your plan and organise a schedule everyone i...
Ways To Cope With Other People's Clutter
- Focus on your own clutter - it's never your responsibility to take care of other people's clutter. It's important to keep in mind that we have our own responsibilities.
- Have a conversation - It's important to raise awareness of an issue that is con...
Control The Narrative Of Your Life
Change what you can control, let go of what you can’t and expect unfairness, difficulties and pain. Everything in your life is your responsibility, and what makes a negative occurrence bad is how you deal with it, not the thing itself.
Accepting full responsibility rids you of excuse...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates