Meet Your Own Timelines, Don’t Disappoint The Customer
The last point is really about promises and expectations.
When you’ve defined a response time for your customer, please ensure you adhere to the timelines.
Don’t break the trust by not meeting the expectations you’ve promised. Don’t disappoint the customer.
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Built a CRM Tool. Company Founder. Consultant for Customer Service & Customer Experience
I tried to buy from a business and struggled to pay. By the time they realised 2 days later, it was already too late. Time is of the essence and that’s why I am sharing this with businesses, so we can be more time-bound with our customer engagements
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