When leaders hesitate to make a decision, the story they tell themselves is that they don’t have enough information to act on. But that is rarely the case.
Leaders pull information from a variety of sources in order to make their decisions. In addition to pondering their own thoughts and past experiences, their personal worries and fears also join the decision committee in order to influence the outcome.
And let’s not forget the heaps of information that come at leaders from the outside world — all those who inundate them with their opinions, feelings, and ideas about what needs to happen.
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