Adjust Communication Expectations
- Normalize asynchronous communication. Make it clear that getting an immediate response from a coworker should be the exception, not the rule. Provide a maximum response time frame to keep projects moving forward.
- Have employees list their working hours (and time zones) on their Google Calendars.
- Embrace a “schedule, don’t send” policy. Once it’s clear when everyone is working, coach employees to schedule Slack messages or emails for the following morning instead of sending them when the recipient is “off the clock.”
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