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Top 7 TED Talks On Customer Success

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Top 7 TED Talks On Customer Success

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Examine your current beliefs

Ask yourself these questions, to identify limiting beliefs and negative patterns:

  • Where did I learn these beliefs and knowledge from?
  • Are they the objective truth?
  • Who uses these beliefs in life and business?

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MORE IDEAS ON THIS

Mastering your mindset

You can change your brain’s patterns once you start to consistently feed your mind with new empowering messages.

When you begin to master your mindset, you will be able to make new healthy choices, embrace a positive outlook in life, commit to goals and get them done and you will mos...

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Wallace D. Wattles
“Whatever you habitually think yourself to be, that you are.”

WALLACE D. WATTLES

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Reframing your mindset

Stop reacting to life and start responding to it.

If you want to really change, you need to start reframing your mindset. You’re not in control of everything that happens to you, but you are in control of how you respond to what happens to you.

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Travis Bradberry

"People with a growth mindset believe that they can improve with effort. They outperform those with a fixed mindset, even when they have a lower IQ, because they embrace challenges, treating them as opportunities to learn something new."

TRAVIS BRADBERRY

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What mindset is

A mindset is a set of assumptions, methods, or notations that is so established that it creates a powerful incentive within you to continue to adopt or accept prior behaviours, choices, or tools.

It’s so powerful that it affects every decision-making process. It predetermines your respon...

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Types of mindsets

  • Growth mindset: you believe your most basic abilities can be developed through dedication and hard work. This view creates a love of learning and resilience.
  • Fixed mindset: you believe basic qualities, like intelligence or talent, are simply fixed traits and that talent...

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Motivational techniques

... for improving performance:

  • Self-talk (saying to yourself “I can do better”)
  • Imagery (imagining yourself doing something better)
  • If-then planning (for example, “If I start to doubt myself, then I will remind myself that I have the skill...

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Henry David Thoreau

“It’s not what you look at that matters, it’s what you see.”

HENRY DAVID THOREAU

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Disciplined practice

  • Make a specific, measurable, attainable, realistic, and time-bound life-list of 5 things you want to achieve. 
  • Set small goals for each day and week.
  • Be aware of your self-talk. Replace negative thoughts with positive ones.
  • Use the skills you already have. Focus on yo...

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Challenging beliefs

The first step is to become aware of which of these negative belief patterns you are susceptible to. Keep a journal and record your negative thoughts.

Ask yourself the following questions each time you experience negative beliefs.

  • What is my evidence for thinking this ...

Step #4: Evaluate Your Conversational Performance

Step #4: Evaluate Your Conversational Performance

After an event ask yourself what went well, what did you learn and who should you follow-up with so you can keep learning and honing your ability. 

This can help you identify patterns and remember to follow up on bookmarks, LinkedIn connections and promises.

Eliminate A Limiting Belief

Eliminate A Limiting Belief

  • Read the belief out loud and ask yourself: “Do I really know that this is true?”
  • Ask yourself where that belief came from.
  • Simply state to yourself: “I choose not to believe this anymore. It’s not true.” Look for supporting evidence.
  • Cre...

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