Expect a positive outcome - Deepstash
De-escalate Office Tension

Learn more about communication with this collection

How to create a positive work environment

Conflict resolution strategies

Effective communication in the workplace

De-escalate Office Tension

Discover 87 similar ideas in

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12 mins to read

Expect a positive outcome

Expect a positive outcome

Focus on the long-term gains that the conversation will create and you will shift your inner dialogue to a more constructive place. 

This will build your confidence to approach the coworker who constantly criticizes and complains or the subordinate who keeps underperforming.

767

1.13K reads

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Don’t put it off

Don’t put it off

Don't put off a conversation for some ideal future time, when it can be more easily dealt with.

Take some time to cool down and plan the general outline of the outcome you desire. But then have the conversation, and make a plan to move on. 

750

1.06K reads

Listen and observe

Listen and observe

Focus on what you’re hearing, not what you’re saying. Genuine attention and neutrality encourage people to elaborate.

You don’t actually need to talk that much during a difficult conversation. Instead, learn to listen, reflect and observe.

937

1.34K reads

Be direct

Be direct

Address uncomfortable situations head-on by getting right to the point.

Foster an honest and respectful discussion and make sure both parties speak about the details of an issue. 

793

1.16K reads

Begin from a place of curiosity

Begin from a place of curiosity

Lean into the conversation from a place of curiosity and respect (for yourself and the other person). 

Even when the subject of the conversation is difficult, the interaction can remain mutually supportive. Respect the other person’s point of view, and expect them to respect yours.

1K

1.76K reads

CURATED FROM

CURATED BY

lailaim

Star Wars fanatic. I have a persistent enthusiasm to create new things.

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