Most people approach data the wrong way: They start with a data set, then use their favourite tools and techniques on it. This produces a narrow set of unsurprising results.
When we want to gain knowledge from the data, we should first do some thinking. Before we can answer how we first need to ask why. But this can be surprisingly challenging. The answer is to have a structure to think through all the aspects of a problem.
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Thinking With Data is not about how to do data analysis but about first working out what the problem is that you're trying to solve.
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When it’s time to respond back, we tend to reply with a personal answer. We either tell a personal story or explain how we intimately feel about it.
The first response must relate to the speaker. “I understand” can be a good place to start. Then we can ask the person how they feel abou...
When introspecting, it’s common for people to ask “why”. But the question ‘why’ sucks us into an unproductive, paralyzed state. It gets us into this victim mentality.” And no matter how confident we are about the answer to “why,” we’re almost always wrong.
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But the snap judgements, or quick conclusions our mind starts to entertain in the first instance, can be drastically wrong.
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