Learn more about communication with this collection
Practicing empathy in relationships and communication
Understanding the importance of balance in personal and professional life
Defining your path in life
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The first response
When it’s time to respond back, we tend to reply with a personal answer. We either tell a personal story or explain how we intimately feel about it.
The first response must relate to the speaker. “I understand” can be a good place to start. Then we can ask the person how they feel about it, what they are going to do, or ask them to elaborate.
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Be totally there
Not being present during communication can range from checking smartphones, watching TV or engaging in anything else during the actual discussion.
To have a successful communication, we should put our activities aside and totally be with the person who’s talking.
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Put yourself in their shoes
To be ‘in someone else’s shoes’ is to respect their experience by imagining it’s us instead of them.
When we do this, we develop a better idea of what they’re feeling.
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Practise non-judgment
To mindfully converse and avoid conflicts, we need to try our best to refrain from judging the other person’s opinion, story or perspective. We should come to terms with the fact that there is no wrong or right — only different perceptions.
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Let go of results
We should engage in conversations more lightly if we truly wish to mindfully communicate.
Not taking things personally and responding in a non-aggressive way are good baby steps toward accomplishing this goal.
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Listen
To mindfully listen means to wait patiently for the other person to finish before we speak. Also, it means keeping our mind focused on the speaker, instead of wandering away.
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Show understanding
Show others that you understand them. For example, say “I understand” or “I see what you mean.” It gives them a sense of comfort that their words and feelings are relatable.
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The First Speaker Syndrome
Meetings can be completely sidelined in the first 30 seconds.
The deal is this: The first speaker sets the tone for the rest of the conversation, anchoring the entire conversation.
After the first speaker sets the tone, the second ...
Platform, presence, personality
- The opening is highly important, so it should be carefully planned in advance
- Keep the introduction very short, ideally just 1-2 sentences
- Novices often make the mistake of either telling a story or apologizing, avoiding both
- Ways to immediately gain attention:
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