A conversation is one of the most powerful ways to build knowledge, awareness, and empathy, and ultimately effect change.
It is also a primal way for people to form bonds, build trust and create community. When people are given the opportunity to have a conversation after being exposed to new information they are more likely to have changes in behavior.
We are more likely to talk, listen, influence, and be influenced through productive conversation.
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In this book, Robert Livingston has culled theory, data, and research from a range of scientific disciplines, including social psychology, behavioral economics, sociology, organizational behavior, political science, history, and evolutionary and molecular biology to address the fundamental question of how we can better name, understand, discuss, and resolve the problem of racism in society and the workplace.
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Similar ideas to The Power of Conversation
The Bystander effect is attributed to:
This is not a conversation you want to have in the spur of the moment.
Think of what you’re going to say, and prepare for the other person’s reactions. Being prepared you are more likely to stay even-tempered, thus delivering a more solid critique.
Control the flow of conversation and make others feel comfortable:
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