Receiving feedback is a skill - Deepstash
Top 7 TED Talks On Customer Success

Learn more about videos with this collection

How to create customer-centric strategies

The importance of empathy in customer success

The impact of customer success on business growth

Top 7 TED Talks On Customer Success

Discover 42 similar ideas in

It takes just

6 mins to read

Receiving feedback is a skill

Receiving feedback is a skill

Getting a better handle on feedback changes you and how other people perceive you.

Think about a suggestion or advice you've received in your life that you've rejected. There could be hundreds of reasons why you didn't take it. Maybe it was wrong or bad advice, or perhaps you were not aware that you cared about their opinion. The problem is that you will always find something wrong with your feedback. 90% of it might be wrong, but 10% may be just what you need.

34

238 reads

MORE IDEAS ON THIS

Learn to manage pain to receive feedback

We have two core human needs.

  • We want to learn and grow
  • We also have a need to be accepted and respected and loved the way we are now. Feedback suggests that how we are now is not ok.

However, sometimes, the most painful things in our lives are some of the...

32

174 reads

Overreacting to feedback

Psychologists estimate that 50 percent of our reactions are based on genetic wiring, 40 percent on the story you tell yourself, and 10 percent on the actual circumstances.

  • The story you tell yourself about the feedback you get has a huge impact on how you feel about it...

32

205 reads

The sensitive and undersensitive person

Some people are very sensitive to feedback, while others are the opposite. Both have their own challenges with feedback.

The sensitive person

One piece of feedback can suddenly become everything. It becomes super-sized. You may look at all your past mistakes, and it s...

31

186 reads

Three kinds of triggered reactions

Three kinds of triggered reactions

  • Truth triggers. Is the feedback correct? However, we all have blind spots. It's tricky to figure out what the givers are trying to tell you.
  • Relationship triggers. All feedback lives in the relationship between giver and receiver. We often have a

34

218 reads

It's hard to receive feedback

People all over the world struggle with feedback.

In any feedback exchange between giver and receiver, it's the receiver who decides what they're going to let in and whether and how they will choose to change. However, if we could get bette...

33

309 reads

How to encourage feedback

How to encourage feedback

  • Identity. Ask your friends or colleagues, "what is the one thing I'm doing or failing to do that you think is getting in the way?
  • What is the one thing I could change about how I run our weekly meeting that would be an improvement?
  • What is the one thing th...

31

179 reads

CURATED FROM

CURATED BY

jebarr

Copywriter in advertising

This talk offers excellent insights into why nobody likes feedback, why feedback is good, and how to get the best out of feedback.

Related collections

More like this

How to get better at receiving feedback

  • The very first response to give when someone gives you feedback should be a response of gratitude. Don’t get defensive. 
  • Whether it’s praise, criticism or some other type of feedback, take the time to restate to the person giving it what you ...

How to approach and process any piece of criticism

  • Make two lists: Things they’re wrong about and things that they might be right about.
  • Next time you get feedback, make three columns: 1. What they said, 2. what’s ‘wrong’ with the feedback and 3. what might be right. 
  • Look at column ...

A pivot is a chance to evolve into something better

  • Maybe your perspective and vision have shifted after you've launched your brand. Redoubling on your original goals may be the wrong move.  
  • Or you may find that researching a niche and becoming part of it are two different things.

Customers and investors value credibility...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving & library

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Personalized recommendations

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates