Learn more about videos with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Learn to manage pain to receive feedback
We have two core human needs.
- We want to learn and grow
- We also have a need to be accepted and respected and loved the way we are now. Feedback suggests that how we are now is not ok.
However, sometimes, the most painful things in our lives are some of the most important things we've learned in life. To get the most out of feedback, we have to learn to manage the pain to enrich our relationships and to get learning faster.
32
174 reads
MORE IDEAS ON THIS
Overreacting to feedback
Psychologists estimate that 50 percent of our reactions are based on genetic wiring, 40 percent on the story you tell yourself, and 10 percent on the actual circumstances.
- The story you tell yourself about the feedback you get has a huge impact on how you feel about it...
32
205 reads
Receiving feedback is a skill
Getting a better handle on feedback changes you and how other people perceive you.
Think about a suggestion or advice you've received in your life that you've rejected. There could be hundreds of reasons why you didn't take it. Maybe it was wrong or bad ad...
34
238 reads
The sensitive and undersensitive person
Some people are very sensitive to feedback, while others are the opposite. Both have their own challenges with feedback.
The sensitive person
One piece of feedback can suddenly become everything. It becomes super-sized. You may look at all your past mistakes, and it s...
31
186 reads
Three kinds of triggered reactions
- Truth triggers. Is the feedback correct? However, we all have blind spots. It's tricky to figure out what the givers are trying to tell you.
- Relationship triggers. All feedback lives in the relationship between giver and receiver. We often have a
34
218 reads
It's hard to receive feedback
People all over the world struggle with feedback.
In any feedback exchange between giver and receiver, it's the receiver who decides what they're going to let in and whether and how they will choose to change. However, if we could get bette...
33
309 reads
How to encourage feedback
- Identity. Ask your friends or colleagues, "what is the one thing I'm doing or failing to do that you think is getting in the way?
- What is the one thing I could change about how I run our weekly meeting that would be an improvement?
- What is the one thing th...
31
179 reads
CURATED FROM
IDEAS CURATED BY
This talk offers excellent insights into why nobody likes feedback, why feedback is good, and how to get the best out of feedback.
“
Related collections
Other curated ideas on this topic:
Disconnect From Instant Feedback And Urgent Responses
During the course of working at home, we've learned to keep ourselves intact in a system that requires us to provide instant feedback and urgent responses. We have also learned to crave the feedback of notification either auditory or visual.
Our hearts race when we hear th...
Communication, Feedback, and Mood Management
- Make sure to set aside time to talk to your boss, have an honest conversation with him about yourself, the things you've accomplished, and constantly ask for feedback.
- Keep being proactive. There are a lot of things we end up missing doing because we forget it under all the things...
Motivation to learn
We have an impressive ability to learn, but our motivation to do so tends to decrease with age:
- As children, we are naturally curious and free to explore the world around us.
- As adults, we are much more interested in preserving what we have learned
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates