Solving the problems customers have - Deepstash

Solving the problems customers have

To create an experience that allows you to win customers and retain them:

  1. Make a guarantee, promise to solve the problem. This could be a customer service provider saying. “I’m going to take care of this for you.”
  2. Keep the promise: Making a promise in your marketing or advertising is not enough. You have to now act to make sure that promise is kept.
  3. There will always be a time when you’re unable to keep your promises, or at least in your customer’s mind, you did not keep your promise. You have to find a way to restore trust so that your customer is willing to give you another chance.

34

280 reads

CURATED FROM

IDEAS CURATED BY

jiltur

Higher education lecturer

The idea is part of this collection:

How To Build A Company

Learn more about business with this collection

How to prioritize tasks effectively

How to manage your time efficiently

How to reduce stress and anxiety

Related collections

Similar ideas to Solving the problems customers have

Solving Problems 

Solving Problems 

We can’t solve problems by using the same kind of thinking we used when we created them. For change to come, you should be willing to change your current position in life.

You should have a stronger character that believes that a solution is possible. Teach your mind that you are ...

Integrity: When We Shouldn't Keep Our Word.

Integrity: When We Shouldn't Keep Our Word.

Considering that individuals are often false and don't keep their promises to the prince, he's also not obliged to keep promises he made to them. Thus, a wise prince can't and shouldn't keep his promise when:

    The Personal Bank Account (PBA)

    The Personal Bank Account (PBA)

    Just like a checking or savings account at a bank, you can make deposits into and take withdrawals from your PBA.

    PBA deposits :

    • Keep promises to yourself 
    • Do small acts of kindness
    • Be gentle with yourself
    • Magnify your talents

    On the contrary, ...

    Read & Learn

    20x Faster

    without
    deepstash

    with
    deepstash

    with

    deepstash

    Personalized microlearning

    100+ Learning Journeys

    Access to 200,000+ ideas

    Access to the mobile app

    Unlimited idea saving

    Unlimited history

    Unlimited listening to ideas

    Downloading & offline access

    Supercharge your mind with one idea per day

    Enter your email and spend 1 minute every day to learn something new.

    Email

    I agree to receive email updates