The stay interview should be informal and conversational. Workers will only share how they feel about work honestly if they feel a sense of psychological safety, or that they can speak freely without fear of retaliation and knowing their feedback will be fully accepted.
That requires managers to be vulnerable. You’ll want to know from your employee what they enjoy about work, but also what could be better — including some areas where you as a manager can improve.
It should also be more of a two-way dialogue rather than an interview.
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