1/ Stage out the conversation

The most productive one-on-ones have some kind of structure, which requires you to do some prep beforehand. Basically, don’t just show up and chat—you’ll lose precious time in rambling conversations.

• Is this time-sensitive? If it’s urgent, don’t wait for your next meet...

• Walk through the agenda. Ask if there’s anything else to add before you dig in. 
• If there are hard things to discuss , try to bookend it with 2 positive topics. That way, the close of the meeting doesn’t leave your employee feeling down. 
• Do not monopolize th...

Sandstrom says in her experience, she would describe the stages of having a conversation with a stranger as follows:

First, they look at you as if asking, “Do I know you?” Then there’s recognition they don’t know you.

Then it’s, “Wait, are you a weirdo?”

The...