The Hibob project scaled up quickly and thanks to our project board on Miro, all 9 UX writers, 2 project managers, and the Hibob team were aligned through a visual story that unfolded as we progressed. This was complemented by our storage of documents in Google Workspace, where the final delivera...

Set foundational style guidelines early, before team members start making copy suggestions.

Early in the project, we put several polarizing style decisions to a vote among writers and stakeholders. Everyone’s votes and rationale helped steer decisions for what eventually became the content ...

In a word, communicate. This seems trite, but in a group setting, sometimes people may hesitate to say “no” or let others know when they have less time. Regular communication is key for knowing what each person is working on, if the tasks are still manageable for everyone, and ho...

We would like to thank the Hibob team for this opportunity, Anja and Yuval for their project management and guidance, and our other collaborators on this project: Helen Griffith, Sabine Morrow, Gina Schlatter, Parmesh Chopra, and May Vilailuck.

This crucial industry experience made possible...

For all the effort you put forth in the previous points, the true value of a UX project is in how useful the deliverables are for the stakeholders. Remember: How your team presents the project is as important as the work itself.

Allocate enough time and resources to finish the project with ...

This type of project is a great chance to learn to the max, all the while delivering great outcomes. Is there a task you’ve never done? Volunteer so you can expand your skill set. What experiences can you contribute? Offer to be a backup for another team member in case they need support.

We discussed work completed, challenges, upcoming tasks, who was doing what, and when our next check-in would be. If anything needed to be reviewed for discussion, this was done before the meeting and not during. Add to the agenda before the meeting begins so talking points drive the discussion.

Ideate how to tackle the project together. As with any project, the finer details were in constant flux. However, Yuval and Anja set the broader timeline: 2 weeks for research, 2 weeks for write-ups, and 2 weeks for syncs and wrapping up. This bigger picture allowed us to evaluate goals, define a...

Nine writers, eight time zones, seven weeks, and a mammoth writing task: Introduce UX writing and content design at Hibob.  This called for massive collaboration between the three teams involved—Hibob, UXWA project managers Yuval and Anja, and UXWA writers—and deep UX research to...