Follow Up And Listen - Deepstash

Follow Up And Listen

At this point, you may be able to continue a constructive conversation that reaches a peaceful resolution. If, however, there is still tension, ask to excuse yourself so both of you can calm down and rationally think about both sides of the argument.

Follow up after a few hours (or days, depending on how much time you need) to calmly discuss the issue and come to a resolution. Be prepared to listen and, as needed, make a concession or compromise.

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jonathcoop

Education officer

Conflict appears in many forms, but we seldom are prepared to deal with it. Fortunately, this 3-step rule defuses tense situations and facilitates constructive resolution.

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