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Follow Up And Listen
At this point, you may be able to continue a constructive conversation that reaches a peaceful resolution. If, however, there is still tension, ask to excuse yourself so both of you can calm down and rationally think about both sides of the argument.
Follow up after a few hours (or days, depending on how much time you need) to calmly discuss the issue and come to a resolution. Be prepared to listen and, as needed, make a concession or compromise.
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Closure
You can prepare an agenda for your follow-up or craft a statement of facts or beliefs that frame your side of the argument. Both of you should do this and share it with the other to review in advance. This avoids possible inflammatory statements at the moment and forces you to think about the oth...
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The SAS Rule To Quickly Defuse Conflict
Here's how conflict handling would work using the "SAS" rule:
- Step 1: (S)tep back -- physically. This creates space between you and your colleague and sends the signal that you're not interested in further aggression or tension.
- Step 2: (A)sk
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Conflict appears in many forms, but we seldom are prepared to deal with it. Fortunately, this 3-step rule defuses tense situations and facilitates constructive resolution.
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5. Solve Your Solvable Problems
For resolving conflicts,
- Soften your startup: This means you need to start your conversation without getting too harsh.
- Learn to make and receive Repair Attempts: Learn any a...
Ask Questions And Listen
When you're having an argument, there are two different views involved, and maybe two different realities. Instead of making it a black and white, right or wrong argument, try to ask genuine questions to help you understand what the other person is thinking.
Calm down, create mental spa...
Avoid arguments as much as you can
Engaging in arguments often leads to a no-win situation. Even if you win the argument, you still lose, and the other person is likely to hold onto their opinion.
Instead of arguing, it's better to focus on finding common ground. Avoid the points of disagreement and identify the areas where ...
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