Learn more about communication with this collection
How to balance flexibility and structure in a hybrid team environment
Understanding the challenges of managing a hybrid team
How to maintain team cohesion
Closure
You can prepare an agenda for your follow-up or craft a statement of facts or beliefs that frame your side of the argument. Both of you should do this and share it with the other to review in advance. This avoids possible inflammatory statements at the moment and forces you to think about the other person's position.
Overall, it's best to defuse these situations quickly and let the other person know you have no interest in conflict, but that you'd much rather listen, share, and come to an understanding calmly. It's the only way forward -- for the issue at hand and for your relationship.
28
100 reads
MORE IDEAS ON THIS
Follow Up And Listen
At this point, you may be able to continue a constructive conversation that reaches a peaceful resolution. If, however, there is still tension, ask to excuse yourself so both of you can calm down and rationally think about both sides of the argument.
Follow up after a few hours (or days, de...
28
151 reads
The SAS Rule To Quickly Defuse Conflict
Here's how conflict handling would work using the "SAS" rule:
- Step 1: (S)tep back -- physically. This creates space between you and your colleague and sends the signal that you're not interested in further aggression or tension.
- Step 2: (A)sk
36
367 reads
CURATED FROM
CURATED BY
Conflict appears in many forms, but we seldom are prepared to deal with it. Fortunately, this 3-step rule defuses tense situations and facilitates constructive resolution.
“
Related collections
More like this
2. Prepare for the professional development meeting
It is usually the report’s responsibility to share the agenda for this meeting, however, don’t be a silent spectator. Familiarize yourself with the agenda and come prepared to the meeting for an act...
Try To Be More Persuasive
During an argument, think like a salesperson and try to be as persuasive as possible. Facts don't persuade, emotions do.
To pull on the other person's heartstrings, toss in some imagery or relate the story back to them. Hopefully, they'll calm down and see things your way.
Handle difference of opinion
How to handle difference of opinion like a pro.
• Speak face to face.
• Meet in a neutral place
• Consider the other person's point of view and remain open even if you feel atta...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates