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Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
Identifying problems
Optimists tend to avoid difficult conversations and this could lead them to miss the opportunity of addressing critical issues.
Pessimists inherently look for the problems more than the solutions. Pessimists are the ones who will see a problem and won't hesitate to share it with you and your team.
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Unprepared for the downside
Optimists often fail to have a Plan B because they believe they can control all the elements within Plan A.
Pessimists can alert a team regarding the risks that would require a Plan B.
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Hearing only agreement
Pessimists are good role models for those who are "yes men".
If you only have around you people that agree with you, you are being set up for failure.
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- List All The Problems Your Prospect Has - Think of ones they will experience before, during and after your service delivery.
- Transform Problems Into Solutions - Simply turn them by thinking, “What would I need to show someone to solve this problem?” ...
Convergent and divergent thinking
- Convergent thinking. When we want to solve a problem, we tend to look for useful facts to guide us to the correct answer. This type of thinking works well when the problem is straightforward and requires a reasonable solution.
- Divergent thinking. F...
Getting ready for 1:1 conversation
The most productive one-on-ones have some kind of structure, which requires you to do some prep beforehand. Basically, don’t just show up and chat—you’ll lose precious time in rambling conversations.
- Is this time-sensitive? If it’s urgent, don’t wait for your next meet...
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