Review Your KB - Deepstash

Review Your KB

A good knowledge base is never complete. Don’t be that company with an outdated, useless portal. Audit the entire base on a recurring basis, aim for monthly or quarterly check-ins. 

Add new products, updates or other changes to your knowledge base articles, and delete old, irrelevant posts about features that don’t exist anymore.

19

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IDEAS CURATED BY

miles_n

It`s more important to know where you`re going than to get there quickly.

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