You can’t directly control how someone feels, thus you’re not responsible for it.

A common pitfall people make when trying to deal effectively with other people’s bad moods is to overextend their responsibility to that person to include how they feel.

One of the hardest things about other people’s bad moods is the emotions they tend to stir up in us.

The trouble is, once we’re deep into a spiral of our own negative emotion, it’s hard to have enough mental and emotional bandwidth to navigate our own mood and that of someo...

Most people struggling emotionally don’t want someone to fix their pain, they went to feel understood.

Use Reflective listening. It means that when someone tells you something, you simply reflect back to them what they said, either literally or with your ow...