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It’s the ability to take on someone else’s point of view when thinking.
By taking yourself out of the equation, the motivations of your opponent becomes clearer. And by understanding the other side’s true motivations, you’re in a better position to anticipate their responses and offer them an acceptable compromise.
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When you break it down, almost every aspect of business involves an element of negotiation.
By honing your perspective taking skills, you are much more likely to come up with solutions that are acceptable to all parties.
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It involves being able to see the point of view of someone you usually consider to be part of an outgroup.
Research finds that being able to offer another point of view - especially if you're part of the outgroup - can be just as important to social change as perspective-taking.
If you want to avoid offending someone, you can start by seeing the problem with the other person's point of view and finding out the root cause of the problem, understanding that there may be:
Empathy is the abillity to emotionally understand what other people feel. see things from their point of view, and imagine yourself in their place.
essentially, it is putting yourself in someone else's position and feeling what they must be feeling.
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